Returns & Exchanges

At Fresh Roasted Coffee, we want you to be completely satisfied with every brew. If your order isn't quite right, we offer a 30-day window for returns on hardware and exchanges for our premium coffee selections.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring that all accessories and manuals for hardware are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship out your exchange within 3-5 business days.